Sentinels
Armed Agents who observe and report
Licensed armed Agents carrying the full duty load-out. They carry the full use-of-force continuum — OC spray, taser, and firearm — and deter through visible presence, direct people verbally, document what happens, and report it.
How Sentinels work
Protectors
Agents trained to engage a threat
Our advanced tier, trained in counter-terrorism response, combatives, and crowd and riot control — for posts where an Agent may have to act, not just report.
How Protectors work
Phalanx
Our highest tier
Every Protector standard, held at 90% or better across two years, plus executive protection training and the judgment complex operations demand. Not great once — great every time.
How Phalanx works